Leadership and management programs

Motivate and inspire your team to perform at their best and drive maximum value for your organisation. Whether you are new to a management role or looking for ways to boost/recognise your management skills, this ITOL-accredited course will help you build the skillset needed to be an effective manager. 

This course is suitable for line managers or those looking to take the next step in their career to a manager role. 

• The role of the manager and what it means to be a leader.
• Exploration of management styles and how to recognise your own.
• Maximising your strengths and building effective strategies to support your limitations.
• Your role as a coach and effective communicator.
• Active listening and questioning skills to support coaching and problem-solving.
• Building motivation - exploring a range of motivational theories.

On completion of this course, you will receive an ITOL accreditation in ‘Leadership and Management: The Effective Manager’. If that’s not enough our delegates also benefit from:

• Increased confidence 
• Access to a network of colleagues who have undergone the same training. 
• Access to change professionals who can provide guidance and support.

Help your employees succeed by delivering leadership that drives best practice employee performance. This interactive course helps to build leadership skills and confidence to support performance management whilst ensuring consistency in applying key principles. This course will help leaders to recognise their role and the challenges of balancing the needs of the business with the needs of the individual. On completing this course attendees will have built the foundational skills to support a successful workplace. 

This course is suitable for line managers and leaders.

 What is performance management and what does it mean in your organisation?

• Understanding the principles of performance management. 
• Setting performance measures.
• Reviewing and assessing performance.
• Active listening and questioning skills to uncover route cause of performance and coaching.
• Conducting performance reviews and meetings.

On completion of this course, you will receive an ITOL accreditation in ‘Managing Employee Performance’. If that’s not enough our delegates also benefit from:

• Increased confidence 
• Access to a network of colleagues who have undergone the same training. 
• Access to change professionals who can provide guidance and support.