Communications skills

Becoming an effective communicator can help you achieve goals, both personal and professional, and build strong relationships. This course has been designed to help you better understand the art of communication and develop your own unique style.

This course is suitable for anyone who is looking to develop their ability to successfully communicate, share ideas, and build relationships based on trust. It has been designed to support:

• Ambitious professionals early in their career, who want to equip themselves with great communication skills.
• Managers who want to engage and enthuse their teams.
• Leaders who want to engage employees in their vision and strategy.

• Understanding the principles of communication and authenticity.
• Defining your audience and message – the preparation for communication.
• Understand your communication strengths and areas for development.
• Understand the importance of active listening and non-verbal communication.
• Understand how to communicate with confidence.
• Understand how to communicate effectively in difficult situations.

On completion of this course, you will receive an ITOL accreditation in ‘Communications Skills’. If that’s not enough our delegates also benefit from:

• Increased confidence. 
• Access to a network of colleagues who have undergone the same training. 
• Access to change professionals who can provide guidance and support.